Customer Services

Refrigerated and Dry Services

Tri-Hi Transportation supplies refrigerated and dry service to all points in the United States. We are committed in giving the best customer service available in the industry. Our reputation is your guarantee that quality drivers, dispatchers and customer service representatives, will handle your shipments in the best possible way. Our company has been built on quality drivers that are safe and efficient with their time so your shipment gets there on time.

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Our well maintained refrigerated and van fleet consists of late model equipment so your freight gets there on time and in excellent condition. Our fleet of reefer and van trailers are all 53-foot trailers.We can supply a datalog service to our refrigerated customers. The datalog service is data that can be downloaded from the refrigeration unit itself that would consist of a temperature reading every 10 minutes, Ambient temperature outside and return air temperatures that would be a more accurate temperature of what the product is pulped at.

Awards

Tri-Hi Transportation is proud to have received the -Outstanding Customer Service Award- and the -Most on time Deliveries Award- for the last three consecutive years from the Kraft Food Pizza division. We want to thank Kraft for their recognition of our quality service that we give to all customers.

Online Load Tracking

We offer online load tracking to all of our customers. Online tracking is simple to use. You will need to contact us to get a customer number and password. The feature gives the current location of each shipment, the miles away from the next destination and the exact times that the driver arrived and departed each shipper and receiver. If our customers have a need for their own customer to track their shipment online they can do so using a feature we have that would only allow them to see their individual shipments. If you would like to use the Online Load Tracking feature from our website please contact our office.

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We supply satellite tracking of all shipments 24 hours a day 7 days a week. We have a computerized dispatch service that helps give exact times that shipments arrive and depart shippers, consignees and stop offs. We have a new online tool that allows you to track shipments Via the Web. Go to our online tools section to track your shipment.

Online ordering

You can order a shipment to be transported over the web. Go to our online tools section to place your order.

Local services

We move Dry and Refrigerated shipments on a local basis daily. If you have shipments that need to be moved within a 200 mile radius of Merrill WI we can help you daily. We service these Wisconsin cities daily: Green Bay, Wausau, Milwaukee, Beloit, Madison, Eau Claire, Appleton and Rice Lake. We also Service Minneapolis MN and The Chicago Land Area On a Daily Basis

Drop Trailer Capabilities

We offer the dropping of trailers at the customers request to reduce dock time for drivers and to help customers deal with shipping.

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